Terms & Conditions

Terms of use

All use is subject to our Terms of Use which are subject to change without notice.

This website is operated by Futureprint (Northampton) Limited (“We”, “Us” and “Our” as appropriate in the context). Your use of this website is subject to the following terms and conditions (“Terms of Use”) which you are deemed to accept by using the website.

1. Content Rights
The copyright and all other rights in the material on this website are owned by us or are included with the permission of the owner of those rights. We reserve all rights. You are not permitted to use the information or other material on this website other than for its intended purpose of providing background and general information about Us and Our products.

2. Information and Availability
Whilst we aim to ensure that the material on this website is accurate, complete and current, all material on this website is provided for information purposes only and you are advised to verify the accuracy of any information before relying on it. We may alter, suspend or discontinue the website without notice. Errors, interruptions and delays may occur in the service at any time. Accordingly, this website is provided “as is” without any warranties of any kind. We do not accept any liability arising from any inaccuracy or omission in the information, interruption in availability, or damage to your computer system or any loss of data that results from the download of any material from this website. We do not accept any liability for any indirect or consequential loss, loss of profits, or any special damages otherwise arising out of or in connection with the use of this website.

There may be restrictions or prohibitions applicable in certain jurisdictions on the purchase, resale or distribution of our goods or services. It is not Our policy to check the laws of the jurisdictions in which our customers are based and accept no responsibility for any losses or liabilities suffered by our customers (or their customers) in respect of their purchase, receipt or use of our goods and services. You are advised to check the applicable laws in your jurisdiction.

3. Links
On this website you may be offered automatic links to other websites. While We hope you will be interested in those websites, We do not endorse or accept any responsibility for any content on any website linked from this website.

You may not include a link to our website or display the contents of our website surrounded or framed or otherwise surrounded by material not originating from us without Our consent.

4. Trademarks
Trademarks and associated logos used on the website are trademarks of Futureprint (Northampton) Limited, its subsidiaries or associated companies and may be registered in certain jurisdictions. This website may also include trademarks of third parties. All those trademarks are the property of their respective owners.

5. General
Nothing in these Terms of Use is intended to restrict or exclude any liability that We have to any party which can not be so restricted or excluded by law, including liability for death or personal injury resulting from Our negligence.

These Terms of Use shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes arising in relation with this website.

6. Ordering Process
To place an order please email us for a quote. Once you are happy with your quote, here's how to order:

Step 1: Purchase Order

To avoid delay in processing your order, please ensure your purchase order contains exact quantities and materials.
Please stipulate any finishing details as well as special requirements with regards delivery.

Step 2: Sending your files

By Email:
Please send to studio@futureprint-npton.com and attach your detailed purchase order.

By Post:
Futureprint (Northampton) Limited, Unit 1, Kingsthorpe Business Centre, Studland Road, Northampton, NN2 6NE

Sending a hard copy mock up is recommended as it allows us to determine pagination as well as any potential errors which may occur.

By Uploading your File:
In certain instances, files may be too large to email and sending in the post may cause too much of a delay.
For details of the FTP server please call: 01604 639565

Step 3: What happens after we receive your files?

After we receive your files, your order would be processed and we would send you a refined low-res digital proof via email or FTP with a ‘Proof Acceptance Form’ confirming your specifications. Once you are satisfied with your proof and you have signed the acceptance form, you need to send it to us to get the job underway.

Step 4: How to Pay

Payment for your order can be made by any of the following methods:


Please specify you job number and details on the reverse of the cheque and post to:

Futureprint (Northampton) Limited, Unit 1, Kingsthorpe Business Centre, Studland Road, Northampton, NN2 6NE

Please allow five working days for the clearance of your cheque.

Bacs or Internet transfer:
Electronic transfer can be made directly into our account as follows:
Barclays Bank Plc
A/C Name: Futureprint (Northampton) Limited
A/C Number : 8 0 3 8 6 0 1 4
Sort Code: 20-61-51

Please note: Full payment will be required prior to your job going to press unless you have an active credit account setup.

7. Payments
BACS/Internet Transfer or Cheque.

7.1. VAT guide
Please see our VAT guide page for more details, found in the footer of this page.

Most printed items are standard rated for VAT. That means you will be charged VAT when you buy these goods (assuming you use a VAT registered supplier). If your business is VAT registered too, then you can claim back the VAT paid in the usual way, and this article will not be of any benefit.

However, if you are just starting out, or if you are under the threshold for registering for VAT and do not have a VAT registration number, there are a few pointers worth knowing. Leaflets in particular are usually zero rated for VAT unless you do something that, in the eyes of HM Customs and Revenue (HMRC), causes it to be something other than a leaflet according to their criteria.

Futureprint (Northampton) Ltd Trading as Futureprint. Registered in England and Wales No. 985118. Registered office: Unit 1 Kingsthorpe Business Centre, Studland Road, Northampton, NN2 6NE. VAT No. 120472707

8. Quotation
Quotes are valid for 7 days after the initial quote date.

Any quotations are subject to change at any point without notice.

9. Payment Terms
Invoice payment terms are 30 days nett. No claims or allowances will be considered in respect of any invoice unless made in writing within 7 days from the date of the invoice. We reserve the right to add interest to any overdue accounts.

10. Delivery & Returns
Any complaints must be made within 24 hours of receiving your product. All products are made to order, and therefore cannot be returned.

Every effort will be made to deliver your goods on time, however we accept no liability for any loss arising from delay or error in the delivery of the goods. We do not accept responsibility for delays out of our control caused by the couriers we use.

11. Artwork, Proofs & Printing
All prices are based on files being supplied print-ready PDF’s. We accept most PC and MAC formats, these can be converted to press-ready PDF’s at a charge of £25.00.

Please supply your artwork in a “one up” file, we’ll do the imposition for you. Images, background colours and fills which are intended to print to the trimmed edge of the paper should be extended 3mm beyond the page to give a “bleed” to the document. This will make the page 6mm taller and 6mm wider.

Please check proofs thoroughly as once passed, all proofs are deemed correct and ready to go print and the responsibility passes to the customer. We will not  print until we have received a copy of the final proof with a written confirmation all is okay. Please note that the colour of the printed item will be affected by the type of material chosen for the artwork to be printed on.


© Futureprint (Northampton) Ltd.

We reserve the right to modify these Terms & Conditions at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on our website. These T&C were last updated in July 2022.